Privacy policy

ComfyTail ("we", "us", "our") respects your privacy. This policy explains what personal information we collect, why we collect it, and what rights you have over it.

Information we collect
Order information: your name, email address, shipping and billing address, and phone number.
Payment information: processed directly and securely by our payment provider. We never see or store full card numbers.
Device and browsing information: collected automatically through cookies and similar technologies when you visit our store, including your browser type, IP address, and the pages you view.
Communications: the content of emails or messages you send us.
How we use your information
To process, fulfill, and deliver your orders
To communicate with you about your order and respond to support requests
To detect and prevent fraud
To improve our website and product selection
To send marketing messages, only where you have given consent, which you can withdraw at any time
Who we share it with

We share personal information only with the service providers who make our store work: our e-commerce platform, our payment processor, and our shipping and fulfillment partners, who receive the details needed to deliver your order. We do not sell your personal information. We may also disclose information where required by law or to protect our legal rights.

International transfers

Because we serve customers in Israel, the United States, Canada, and the United Kingdom, your information may be transferred to and processed in countries other than your own. Where required, we rely on appropriate safeguards for these transfers.

How long we keep it

We keep order records for as long as necessary to provide our services and to meet legal, tax, and accounting requirements. You may ask us to delete information we are not required to keep.

Your rights

Depending on where you live, you may have the right to access the personal information we hold about you, to correct it, to have it deleted, to object to certain processing, or to receive a copy in a portable format. Customers in the United Kingdom have these rights under UK GDPR. To exercise any of them, email privacy@comfytail.com and we will respond within 30 days.

We use cookies to keep items in your cart, remember your preferences, and understand how our store is used. You can block or delete cookies in your browser settings, though some parts of the store may not work correctly without them.

Children

Our store is not directed at children, and we do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The date below indicates when it was last revised.

Contact

Questions about this policy or your data: support@getcomfytail.com.

Last updated: September 2026.